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Billing & Payment Policy – EXTSW

Last Updated: December 2025

At EXTSW, we are committed to providing a secure, transparent, and reliable shopping experience. By placing an order through our website, you agree to provide current, complete, and accurate billing and payment information.

Currency

All prices displayed on our website are listed in United States Dollars (USD).

Taxes

Applicable sales taxes will be calculated and displayed during checkout based on your shipping destination and applicable tax regulations.

Customers are responsible for any taxes, duties, or fees required by applicable laws.

Accepted Payment Methods

We accept the following secure payment methods:

  • Visa

  • Mastercard

  • American Express (AMEX)

  • Apple Pay

  • Google Pay

  • Shop Pay

Available payment methods may change from time to time without prior notice.

Secure Payment Processing

All transactions are processed through secure, encrypted payment gateways designed to protect your personal and payment information.

EXTSW does not store or have direct access to your complete credit card or payment account information. Payment information is securely processed by trusted third-party payment providers.

Payment Authorization

By submitting your payment information, you represent and warrant that:

  • You are authorized to use the selected payment method.

  • The billing information provided is accurate, complete, and current.

  • Sufficient funds or credit are available to complete the transaction.

Providing false or unauthorized payment information may result in order cancellation and additional verification procedures.

Order Confirmation

After your payment has been successfully processed, you will receive an order confirmation email containing details of your purchase.

Receipt of an order confirmation does not guarantee acceptance of the order. EXTSW reserves the right to cancel or refuse any order for reasons including, but not limited to, inventory availability, pricing errors, payment verification issues, or suspected fraud.

Payment Verification & Fraud Prevention

For security purposes, EXTSW reserves the right to review and verify payments before processing and shipping orders.

Orders suspected of fraud, unauthorized activity, or payment irregularities may be delayed, placed on hold, canceled, or refused.

We may contact customers to request additional information or documentation necessary to verify payment authorization.

Pricing Accuracy

While we strive to ensure that all pricing information on our website is accurate, errors may occasionally occur.

EXTSW reserves the right to correct pricing errors, inaccuracies, or omissions at any time and to cancel orders affected by such errors, even after an order has been submitted or confirmed.

If an order is canceled due to a pricing error, any payment received will be refunded to the original payment method.

Order Cancellation Due to Payment Issues

Orders may be canceled if:

  • Payment authorization fails

  • Payment cannot be verified

  • Fraudulent activity is suspected

  • Required billing information is incomplete or inaccurate

If your order is canceled for any of these reasons, any eligible payment received will be refunded to the original payment method.

Chargebacks & Payment Disputes

Customers are encouraged to contact EXTSW directly regarding any billing concerns before initiating a chargeback or payment dispute.

Unauthorized or fraudulent chargebacks may be investigated and reported to the appropriate payment processor, financial institution, or relevant authorities when necessary.

Contact Us

If you have any questions regarding billing, payments, or charges on your account, please contact us:

EXTSW
Owner/Operator: Thomas Hoffman

Business Address:
19506 Industrial Drive, Suite F
Sonora, CA 95370
United States

Email: contact@extsw.com
Phone: +1 (209) 517-3150

Customer Support Hours:
Monday – Friday: 9:00 AM – 5:00 PM PST