Privacy Policy

Last updated: December 2025

At EXTSW, your privacy is important to us. This Privacy Policy explains what information we collect, how we use it, and how we protect it. By using our website (www.extsw.com), you agree to the practices described below.

Information We Collect

We may collect the following information when you visit or make a purchase from our website:

Personal Information

  • Name

  • Email address

  • Phone number

  • Shipping and billing addresses

Payment Information

Payment details are processed securely by third-party payment providers (such as Shopify Payments, PayPal, or your chosen provider).
EXTSW does not store your full payment card information.

Order Information

  • Items purchased

  • Order date and history

  • Delivery details

Website Usage Data

We use cookies, tracking technologies, and analytics tools to collect:

  • Pages viewed

  • Time spent on site

  • Browser and device information

  • IP address

How We Use Your Information

We use the information we collect for the following purposes:

  • To process, fulfill, and ship your orders

  • To contact you regarding your order or customer service requests

  • To improve our website, products, and services

  • To maintain fraud prevention and security

  • To comply with legal requirements

  • To send occasional product updates or promotional emails, if you choose to opt in.

Sharing Your Information

We do not sell your personal information.

We may share your information only with trusted third-party partners who help operate our business, including:

  • Payment processors

  • Shipping carriers (USPS, UPS, etc.)

  • Fraud prevention and security services

  • Website hosting and analytics tools (Shopify, Google Analytics, etc.)

These partners are required to protect your information and use it only for business purposes.

Cookies & Tracking Technologies

Our website uses cookies and similar technologies to:

  • Improve your browsing experience

  • Remember items in your cart

  • Analyze website performance

  • Deliver relevant ads or retargeting (if enabled)

You may disable cookies through your browser settings, but some features of the website may not function properly.

Data Security

We use industry-standard security measures to protect your personal information, including encryption, secure servers, and restricted access.
While we take reasonable steps to safeguard your information, no method of transmission over the internet is 100% secure.

Your Rights

Depending on your location, you may have the right to:

  • Access the personal information we have about you

  • Update or correct your information

  • Request deletion of your information

  • Opt out of marketing communications

  • Request details about how we use your information

To make a request, contact us at:

📧 contact@extsw.com
📞 209-517-3150

We will respond within a reasonable timeframe.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The “Last updated” date will always be shown at the top of this page.